Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to: Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts. Employ ASE-certified technicians in all areas of work performed. Be dedicated to customer satisfaction. Exercise reasonable care for the customers property while it is in the shops possession. Provide a system for fair settlement of customer complaints, should they occur. Maintain the highest standards of the automotive service profession.