About Gem Auto Parts Gem Auto Parts is an independent Auto Parts distributor with 4 stores in the Greater Boston area. We know and understand that the only way our business can be successful is to help your business be more successful. We will do this with competitive prices, marketing programs, service and training. This packet will hopefully answer some of your initial questions about the Company and our programs. If you have any additional questions, you may contact any of our stores or representatives. We thank you for selecting Gem Auto parts for your auto parts needs and look forward to a prosperous business relationship for the both of us. As a wholesale customer of Gem Auto Parts, you have the option of calling your orders into our VIP center, no matter where your business is located. The VIP center is located in our Chelsea location. It is staffed with highly experienced representatives. They work at workstations, instead of a counter and have all of the tools to help you with all of your needs. When an order is called into the VIP center, a pick ticket is printed in the store that is nearest to you and delivered from that location. The toll-free phone number for our V.I.P. center is 1-866-884-7400. Our Parts Professionals are highly trained and have been in the Auto Parts business for many years. Their job is to make certain that your needs are serviced as quickly as possible. You may call any of them at any time.