The Holyoke Gas & Electric Department, also known as HG&E, has been operational since 1902. It is a municipally owned utility company that provides electricity, natural gas, district steam and fiber-optic Internet services to more than 18,000 customers. The full-service company serves the citizens of the city of Holyoke in Massachusetts. Its telecom division is responsible for the maintenance and installation of the city s network systems. The Holyoke Gas & Electric Department offers services for homes, schools, banks and hospitals throughout Pioneer Valley in Massachusetts. It also provides ancillary, Web hosting and voice transport solutions. The company offers special programs for home and business owners. The Holyoke Gas & Electric Department additionally provides a residential energy conservation program.