The Public Utility Commission of Oregon regulates customer rates and services of investor-owned electric, natural gas and telephone utilities and water companies. The commission s several sections include the Utility Program, the Residential Services Protection Fund, consumer services and administration hearings. The consumer services department provides assistance in resolving concerns, conflicts and disputes with utilities. The Public Utility Commission of Oregon s administration hearings division conducts rulemaking and contested case hearings on issues concerning utility services. The commission also provides programs for individuals with physical disabilities. It additionally organizes public meetings and encourages public involvement in its decisions. The Public Utility Commission of Oregon is located in Salem, Ore.