The Roanoke County Department of Social Services, managed by the Virginia Department of Social Services, promotes citizen independence, self-reliance and protection through community-based services. It offers financial assistance, emotional support and social services to eligible citizens. The department s individual and family grants program gives financial help to victims of major disasters. The Roanoke County Department of Social Services operates a fuel assistance program for low-income households. Its refugee program provides medical and cash assistance to eligible refugees who settle in Virginia. The department also operates food assistance, general relief, weatherization and temporary aid programs. The Roanoke County Department of Social Services is located in Salem, Va.