Staten Island / New York / United States
We appreciate the competitive nature of MSP market, and our acknowledgement helps us strive to be the best. Here are few unique qualities, which distinguish us from the crowd: All of our administrators are certified seasoned professionals, who have successfully managed large enterprises for years. We have all joined together to provide the same level of service, which only large companies could enjoy up until now, to small and mid-size businesses. We understand that customer service is just as important as keeping our clients IT infrastructures secure and running. It helps us keep our clients proud, satisfied and loyal year after year. We have developed a proactive support model helps us identify and fix issues before they impact our clients. We are proud to have met all our service level agreements (SLA) year after year. We provide 24/7 proactive monitoring and helpdesk support. We provide monthly reports
