New York / New York / United States
LivePerson is a leading provider of communications solutions for online sales, marketing and customer service. LivePersons Timpani platform enables online businesses to identify and engage the right customer with the right communication channel at the right time, thereby enhancing the online experience. Chat, marketing and selling tools, a self-service knowledgebase and e-mail management are combined with industry-leading channel matching technology, rules-based intelligence, routing and reporting, to offer clients the opportunity to increase sales, lower customer service costs and enhance the customer experience. The companys roster of more than 4,000 customers includes EarthLink, Microsoft, Hewlett Packard, Qwest and Verizon. LivePerson is headquartered in New York.