Capital Business Machines is a family-owned corporation offering various business products and services. As an authorized Sharp electronics dealer, the company provides customers with a full line of Sharp business products, such as digital copiers and printers, network printers, facsimile machines, and multifunctional copier, printer, fax and scanner combination machines. Its industry-certified network engineers and technicians provide Compaq computer networks and network maintenance services. It also offers personal computers, court recorders, dictation machines, electronic white boards, shredders, projectors, calculators, and various point-of-sale materials. At its computerized dispatch center, the company receives customers service request and schedules technicians to arrive at their businesses. The company provides satellite laptop computers to its technicians so that they are familiar the customer s machines service history and can order the parts in real-time. Capital Business Machines is located in Olympia, Wash.