The Volunteer Centers of Santa Cruz County promotes volunteerism and offers the File of Life program, which provides an individuals medical information. The organization s Friends Outside program helps to reduce the trauma of incarceration for prisoners and their families. It offers transportation to medical appointments for senior citizens and disabled people. The Volunteer Centers of Santa Cruz County also manages The Literacy Program, which serves adult learners who want to speak, read and write English. The organization s Retired Senior Volunteer Program connects caring senior citizens with nonprofit agencies. In addition, it provides installation services for grab bars and railings. The Volunteer Centers of Santa Cruz County operates the CitySERVE Volunteer Program.